Privacy Policy

What This Policy Covers

This policy explains what Tank Leak Cleanup Team learns when someone visits waterheatertankleak.info or phones the number printed there, and what happens to it afterward. Using the site or placing a call means accepting these practices.

Information Gathered

A phone call can reveal the caller's number, the date, time and length of the call, an approximate location based on the number and, where the telephone system records calls, an audio recording.

A website visit can reveal an IP address, a browser and device description, the page that led to the visit and the pages viewed. The site never asks for card numbers, Social Security numbers or bank details.

Why It Is Used

Tank Leak Cleanup Team uses the information to direct calls, review call quality, understand how the site is used, catch fraud and abuse and satisfy legal duties.

Who Receives It

The caller's number, location and a description of the damage go to the restoration company that takes the call, so that it can respond. Providers of the phone system, web hosting and analytics tools see the data needed for their tasks.

Information is also released when the law compels it or when a safety emergency calls for it.

Cookies and Analytics

Cookies and similar tools may count visits and help pages display correctly. A browser can block or delete them, and the site keeps working without them.

Storage and Safeguards

Records are kept for as long as the uses above or the law require. Reasonable protections guard them, although no method of storing or sending data online is entirely secure.

Choices and Rights

People in some states may ask to see the personal information held about them, to correct it or to have it deleted. To do so, call (888) 417-5665 or write to contact@waterheatertankleak.info.

Children and Changes

The site is written for adults handling a home emergency, and nothing is knowingly collected from anyone under 13. A revised policy takes effect once it is posted here.